Help / Tech Support

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Click to view Supported Devices

Tech Notes:

Comcast: you can sign up right from your TV using your remote. You do not need to call customer service. You may also use your voice.

Apple TV, Roku & Android TV: you can sign up right from your TV.

Samsung UHD TVs: You must sign up via our website, then log into the Samsung app with your email address and password. 

Roku: Please note the current 4KUNIVERSE Roku app is still the FREE one we launched in Beta back in 2017. It does not work currently. It has not yet been replaced with our new Ultra HD streaming service for $10/month. Learn More in Our History.


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